Terms & conditions

TERMS AND CONDITIONS

1. ORIGINAL ARTWORK:

  • All intellectual property rights, including copyrights, in and to the original artworks created by Sarah-Jayne Kerr, remain the exclusive property of Sarah-Jayne Kerr. The purchase of an original artwork does not transfer any intellectual property rights to the buyer.

2. PSYCHIC AND INTUITIVE SERVICES:

  • All materials, content, and insights provided during psychic and intuitive sessions are the intellectual property of Sarah-Jayne Kerr or the respective psychic and intuitive practitioners. Clients may use the information for personal guidance, but reproduction, distribution, or public sharing of session content without explicit written consent is prohibited.

3. NON-DISPARAGEMENT:

  • Clients agree not to engage in any form of disparagement, whether verbal, written, or through any other medium. Disparagement includes any negative, critical, or harmful statements that may damage the reputation or goodwill of Sarah-Jayne Kerr or associated practitioners.

4. DISCLAIMER ON ARTISTIC INTERPRETATION:

  • Art is subjective, and interpretations may vary. The artworks created are based on intuitive readings and energy readings and their meaning is open to individual perspectives. Intuitive clairvoyant readings and artworks cannot be customisable and no refunds are offered once purchased.

5. NON-MEDICAL OR THERAPEUTIC NATURE:

  • The services provided, including intuitive readings and artwork, are not a substitute for professional medical, legal, or financial advice. They are intended for personal insight.

6. ENERGETIC AND SPIRITUAL NATURE:

  • Psychic and intuitive sessions involve an exploration of energy and spirituality. Clients should be open-minded and understand that results are influenced by personal beliefs and experiences.

7. TIMEFRAMES AND TURNAROUND:

  • Estimated timeframes for artwork completion are provided, but they may be subject to change based on the complexity of the commission or unforeseen circumstances.

8. SHIPPING AND DELIVERY DISCLAIMER:

  • While efforts are made to ensure timely delivery, shipping times for international orders may vary. The purchaser is responsible for any customs fees or import taxes associated with their order.

9. NO GUARANTEED OUTCOMES:

  • While psychic and intuitive readings aim to provide insight, there are no guarantees on specific outcomes. Clients are encouraged to use the information received responsibly.

10. PRIVACY AND CONFIDENTIALITY:

  • Client confidentiality is of utmost importance. However, it's essential to note that certain information may be shared when required by law or in cases where the client's safety is a concern. Refer to the Privacy Policy for detailed information. Clients may be subjected to feature in social media and website content.

11. COPYRIGHT AND REPRODUCTION:

  • All artworks created by Sarah-Jayne Kerr are protected by copyright, and reproduction without permission is not allowed. Clients may not use commissioned artworks for commercial purposes without explicit consent.

12. REFUND AND RETURN POLICY:

  • Due to the personalised nature of artworks, they are non-returnable and non-refundable. Please choose carefully as unfortunately we cannot offer a refund.

13. CONTACT AND COMMUNICATION:

  • Preferred methods of communication, response times, and blackout periods when Sarah-Jayne Kerr may not be available for sessions or inquiries will be specified on the website.

14. MODIFICATION OF TERMS:

  • We reserve the right to modify these terms and conditions. Changes will be communicated to customers, and continued use of our services implies acceptance of these modifications.

15. DISCLAIMER ACCEPTANCE:

  • By engaging with our services, clients acknowledge and agree to the disclaimers and terms outlined above. It's crucial to review these regularly, as they may be subject to updates.