Terms & conditions

Terms & Conditions

Last updated: March 2025

By engaging with any service or product offered by Sarah-Jayne Kerr, you agree to the following terms and conditions. These apply across all offerings, including intuitive artwork, clairvoyant readings, tattoo readings, and Spinal Energetics sessions.

1. General Terms

  • All services are intended for personal use and spiritual insight only. They are not a substitute for professional medical, legal, psychological, or financial advice.

  • All content, including artwork and reading insights, is protected by copyright and may not be reproduced, distributed, or shared publicly without written consent.

  • Clients agree to approach all sessions with an open mind and understand that outcomes may vary based on personal energy, beliefs, and interpretation.

  • By booking, you confirm you are 18 years or older.

2. Original Artwork

  • All intellectual property and copyright of original artworks remain with Sarah-Jayne Kerr.

  • Purchase of original artwork grants personal ownership of the physical item only—not reproduction or commercial rights.

  • Commissioned pieces are intuitively created and not subject to edits, revisions, or refunds.

  • Due to the personalised nature of each piece, all sales are final.

  • Estimated delivery timeframes are given in good faith but may shift depending on complexity or demand.

  • International buyers are responsible for customs fees or import taxes.

  • Artworks may appear in future marketing or social media, unless you request otherwise.

3. Clairvoyant Readings

  • These readings offer spiritual guidance and energetic insight and are not predictive in nature.

  • Clients are responsible for their own decisions following a reading.

  • Payment is required in full to confirm your session and is non-refundable unless cancelled by Sarah-Jayne.

  • A minimum of 24 hours’ notice is required to reschedule; late cancellations will forfeit the session.

  • All readings are confidential unless both parties agree to share.

  • Sarah-Jayne reserves the right to end a session if energy is misaligned or boundaries are crossed.

4. Tattoo Readings

  • Tattoo readings are conducted via email only and delivered within 7 days of receiving your tattoo images and booking confirmation.

  • These readings are a creative, intuitive process and do not provide medical, legal, or psychological advice.

  • Readings are non-refundable and cannot be revised once delivered.

  • The visual concepts shared are not final tattoo designs—please consult a tattoo professional.

  • Your reading and artwork are confidential, unless agreed otherwise in writing.

5. Spinal Energetics

  • By booking, you confirm you have been informed of possible physical, emotional, and energetic experiences and understand the nature of the modality.

  • Spinal Energetics may involve physical touch to facilitate energetic release.

  • You agree to disclose any relevant medical or mental health conditions prior to the session.

  • You confirm you are not under the influence of illicit substances or plant medicines.

  • Spinal Energetics Level 1 is not suitable for individuals with the following conditions:

    • First or final trimester of pregnancy (or within 6 months postpartum)

    • Under 12 years old or over 75 years old

    • Diagnosed severe PTSD or serious mental health conditions (e.g., schizophrenia, psychosis)

    • Taking heavy medication that alters brain chemistry

    • Recent injuries, fractures, or surgeries

    • Epilepsy, heart disease, cardiovascular conditions, or severe asthma

    • Any psychiatric hospitalisation within the past 3 years

6. Confidentiality & Privacy

  • All client information is handled with care and in accordance with Australian privacy laws.

  • Details shared in sessions are confidential unless required by law or with client consent.

  • Testimonials, artworks, or insights may be featured on the website or social platforms with permission.

  • See our Privacy Policy for more.

7. Payment & Refunds

  • All services are prepaid at the time of booking.

  • Refunds are not available for change of mind, no-shows, or last-minute cancellations.

  • If Sarah-Jayne cancels a session, you’ll receive a full refund or the option to reschedule.

8. Modifications

  • These terms may be updated at any time. Continued use of services implies agreement to any changes.

9. Agreement

By booking any session or purchasing any product, you confirm that you have read, understood, and agree to these Terms & Conditions.